RETURN OF GOODS
FORM

  1. Products that were not purchased from Biofloral will not be processed..
  2. The restocking of new and non-defective product will be accepted within 30 days from the date of purchase. These products must not be damaged, modified from their original packaging, nor labeled, marked in pencil, etc.
    Liquid products are not eligible for a restocking, as well as the products purchased
    on clearance or by special order.
  3. Defective products under warranty will be replaced, credited or repaired.
    Depending on the products, the dates of warranties can vary from 1 month to 3 years.
  4. Some manufacturers have their own return of goods’ policies :

    Please contact us for such conditions.

Company Name

Date

Contact

Email

RMA Number

- - -

Quantity

Product
Code

Product
Description

Serial
Number

Problem

Specifiy
the problem

A printed copy of the form must be attached to the shipment. Returns must be shipped (prepaid shipment) to the following address :

Biofloral inc.
675 montée St-François
Laval, Québec H7C 2S8

Biofloral will conduct the evaluation of the goods within a maximum period of 10 working days and you will receive a summary of the evaluation.